The owner of a former Victorian hotel has lost her battle to build a balcony after neighbours complained it was "incongruous and inappropriate".
Jane Kinnaird, who owns Bath House in Cromer wanted to build a glass balustrade at the front of the property.
The yellow-hued building that has been a seafront landmark since the early 1800s has recently been turned into holiday lets.
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But plans to construct the modern addition were a step too far for neighbours, who worried it would ruin the traditional façade of the property.
A number of people objected, including Cromer Town Council.
Members of the authority believed it would harm the heritage of the building, calling it "incongruous and inappropriate".
One neighbour feared the balcony would become unsightly due to belongings being left on it.
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"It's such a landmark building," they said.
"It would be a shame to spoil it with the 'busyness' of domestic paraphernalia that this will attract such as sunbeds, towels buckets and of course people."
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North Norfolk District Council refused permission for Mrs Kinniard to build the balcony due to the harm it would cause to Cromer's conservation area.
It led Mrs Kinniard to appeal to the Planning Inspectorate - the government department that presides over planning disputes.
An agent for the property owner claimed that since there was a balcony installed on the building when it was first built 200 years ago, the glass balustrade would be in keeping with the property's heritage.
However, the official disagreed and decided to dismiss the appeal deciding there were no public benefits to the scheme which would outweigh the harm it would cause to the heritage of the building.
It is not the first time proposed changes to the Bath House caused controversy.
In 2016, Libertines musician Carl Barat sparked concern over his plans to turn it into a nightclub.
The Bath House was originally a reading room and spa for wealthy Victorians. In 1872, brewer and wine merchant James Chapman converted it into a hotel.
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