Norwich care home pays tribute to retiring housekeeper

Jayne began her career at Oakwood House more than 20 years ago, under a different owner. For 17 years, she became a familiar and comforting presence, known for her meticulous care and unwavering commitment.

Jayne Ay, pictured with her granddaughter, has been the heart and soul of Oakwood House for two decades (Image: Oakwood House)

To residents and staff alike, Jayne was more than the person who ensured Oakwood was clean; she made it a warm and welcoming place to live and work. Her keen eye for detail and her deep understanding of the home’s needs have been pivotal in shaping the Oakwood House we see today.

When the current owner took over five years ago, Oakwood House entered a new era of transformation. The renovations that followed brought a breath of fresh air into the home, making it more comfortable and luxurious for everyone.

Jayne has made Oakwood House a warm and welcoming place to live and work (Image: Oakwood House)
Although Jayne had stepped away for a brief period, her love for Oakwood drew her back, and she eagerly returned to witness the changes that would elevate the quality of life for residents - something that has always been close to her heart.

Oakwood House, located in Colney, Norwich, is renowned for its award-winning service and exceptional care. It seamlessly blends luxury with the warmth and comfort of a true home. The latest enhancements, which include a hairdressing salon and a garden room, are a testament to Oakwood’s commitment to providing an unparalleled living experience.

Recent enhancements at Oakwood House include a new hair salon (Image: Oakwood House)
The salon, a vibrant hub of activity every Monday, welcomes a professional hairdresser who provides a range of services, including haircuts, perms and styling. This focus on personal care is just one of the many ways Oakwood House goes above and beyond to ensure residents feel their best.

The new garden room, offering picturesque views of the grounds, serves as a tranquil space for relaxation and reflection. It also hosts a variety of activities, from live performances by local singers to engaging events that keep residents entertained and socially active.

The newly refurbished garden room is a tranquil space for relaxation and reflection (Image: Oakwood House)
Jayne’s journey with Oakwood House is a beautiful example of how somewhere can become so much more than just a workplace - it can become a community, a family. As Oakwood continues to grow and develop, the foundation of care that Jayne has helped build will undoubtedly continue to flourish, ensuring that future generations of residents experience the same warmth and comfort that have been Oakwood's hallmark for more than two decades.

At Oakwood House, the commitment to providing an exceptional living experience is unwavering. The dedicated staff, high-quality care, and beautifully appointed surroundings make it a truly special place to live.

Oakwood House prides itself on combining quality living with compassionate care (Image: Oakwood House)
To learn more about what makes Oakwood House stand out, visit oakwoodhousecare.org or call 01603 361417. Experience the warmth, care, and excellence that define Oakwood House - where quality living meets compassionate care.